Web Dashboard
Where nurses see the complete patient picture, so no deterioration goes unnoticed
"These are premium clients. We cannot miss anything. Every patient deserves 100% care."
Care@Home was serving Mayo Clinic, Novartis, and other major health systems. Their patients were not in hospital beds. They were at home, monitored remotely. Nurses needed to spot deterioration before it became an emergency. Missing a single signal could mean missing a life threatening event.
2
Designers
1
PM
5+
Engineers
100+
Sprints
Nurses do not just need vitals. They need the entire clinical picture in one place.
Vitals
Continuous and episodic. BP, heart rate, SpO2, glucose, weight. Graphs over time.
Information
Demographics, medical history, care team, primary and secondary care paths.
Evaluations
How patients answered questionnaires. Heart failure, COPD, symptom reports.
Medications
Active and discontinued. Dosage, frequency, titration notes, tolerance issues.
Audio Samples
Cough and speech recordings for clinical analysis.
Clinical Notes
Symptom escalations, intervention notes, observations from the care team.
Care Logs
Operational history. Video calls, chart reviews, durations, outcomes.
Patient Diary
Patient generated notes. "Medication out of stock." "Feet swollen today."
Devices
Connection status, battery levels, last sync. BP cuffs, wearables, scales.
Watched nurses during their monitoring shifts. Saw how they triaged. What they trusted. What they ignored. Where they got pulled into noise. Heard the same concern repeatedly: "What if I miss someone getting worse?"
Drowning in alerts, missing the urgent ones
Scattered across multiple tools and tabs
No way to know which patient needs attention first
EXISTING
- 01Vitals in one tool
- 02Notes in another
- 03Medications in a third
- 04Patient calls go through email
- 05Nurses jump between systems
- 06Critical signals get lost
Fragmented. Risky. Easy to miss things.
DESIRABLE FUTURE
- 01One patient view, all data unified
- 02Vitals, evaluations, medications, notes
- 03Care logs and patient diary in context
- 04Device status visible at a glance
- 05Nurse stays in one tool
- 06No data missed, no time wasted
Unified. Confident. Complete.
Three explorations.
REJECTED
Everything on one screen
Information dense, but nurses had to scan through noise to find what mattered. Too much cognitive load.
REJECTED
Alert centric dashboard
Showed alerts first, patients second. Nurses lost context. They needed the patient story, not just the alarm.
SHIPPED
Categorized patient view
One patient at a time. Information organized by clinical category. Nurses see what they need, when they need it. No noise, no scrolling for the signal.
Nurses lost the population overview by default. The dashboard now opens to a patient list, not a vitals heatmap. Power users who liked seeing all 60 patients at once had to switch views. A deliberate choice. The depth of one patient mattered more than the breadth of all of them.
Nurses stopped opening five tools to understand one patient. The complete patient story lives in one place. Vitals, medications, evaluations, care logs, patient diary, all visible in context. No data missed. No deterioration unnoticed.
100% care, the way premium clients deserve.
See the live prototype